The live link for your customers
Ma adwuma wura
The live link is one page per customer. They open it with no app and no account, and see what is happening now, what is coming, and their past orders.
What the customer sees:
- Every current and upcoming order, with its status (scheduled, on the way, arrived, working, done, not completed, cancelled), the time window, the address and the first name of who handles it.
- The price and the payment state: paid, partly paid, not paid.
- A note and photos, only if you switch them on for the customer.
- Past orders, newest first, and a button to book again, while your booking page is published.
- A way to call, WhatsApp or email you, if you made your contact public.
The page updates by itself. Doorvo does not track your location, so there is no live arrival estimate: the customer sees the promised time window, and since when you are on the way.
To send it: open the job or the customer, choose “Tracking link”, then copy it or share it by the share sheet, WhatsApp or SMS. For a delivery, choose “Share with recipient” to send a link that shows only that job. “Share with customer” shows all of the customer’s orders, so send it only to the customer.
If a link reaches the wrong person, choose “New link” on the customer. The old one stops working at once.